Personalized Page Speed Report FAQ

Once your page speed report request is submitted, our team will contact you to request your website’s URL. You can also email us at info@awarecreativesolutions.com and let us know this URL. Please tell us what you’ve already tried to speed things up and what effect these changes have had, if any.

We’ll start by running your website through some metrics checkers like Google PageSpeed Insights, GTMetrix, Pingdom, and WebpageTest.org.

Based on your metrics, we’ll decipher what these results mean in relation to your site and which changes you should focus on to make your site faster. Since each website is unique, your step-by-step guide may include screen captures with diagrams and how to information, links to step-by-step tutorial videos, or a personalized video shot just for you explaining what’s going on with your site and what you can do to speed things up.

Your guide’s recommendations will include up to 6 in-depth tutorials on how to make the necessary changes.

No. The Personalized Page Speed Report is for DIY-ers. We provide the knowledge and expertise and you actually make the changes yourself. If you want someone from our team to speed your site up for you, please contact us for a project quote. We can definitely help you out, but white glove service isn’t included in your Page Speed Report.

If you follow our report’s step-by-step guide on your site and haven’t seen a dramatic increase in page load time within 30 days from your date of purchase, we will give you a full refund.

Before requesting a refund, we ask that you speak to one of our web experts to find out what’s not working for you.

This does not mean you should expect a .004 second load time for your website. Every site is different and there are some things you cannot speed up without digging into your website’s theme code (not covered in your Personalized Page Speed Report).

Take your chosen WordPress theme, for example. Some themes have a lot of overhead: un-optimized graphics, lots of external scripts, poor code. A dramatic increase in load time means that your site is noticeably faster after following our step-by-step guide. This could be a decrease from 7 seconds to 3 seconds, or from 4 seconds to 1 second. The guarantee doesn’t promise that your site will reach a specific load time. It unquestionably promises that it will load faster if you follow the directions.